- Disable Simple File Sharing (if the client computer is Windows XP).
- Re-run the protect computers wizard, ensuring that you use a domain administrator account, as described in the 'Protect Computers' section of the Startup Guide.
- If protection still fails, go to Windows services and ensure that the following services are running: (It solved my problem)
- Computer Browser
- Remote Registry
- Server
- Task Scheduler
- Workstation
- Windows Installer
- Re-run the protect computers wizard.
- If protection continues to fail, do the following:
- To check that access is not being blocked by a firewall (either hardware or software), ensure you are able to browse to the client's C$ share:
- Go to Start|Run and type in
\\<clientname>\c$
(where <clientname> is the name of the computer experiencing the problem) - Press Enter.
- Go to Start|Run and type in
- Ensure that 'File and Printer Sharing for Microsoft Networks' is enabled in the 'Local Area Connection properties' for the adapter that the computer is using to connect to the network:
- From Windows Control Panel, go to 'Network and Dial-up connections'.
- Right-click the 'Local Area Connections' icon, select 'Properties', click the 'General' tab.
- In the box that lists components/items used for the connection, ensure that 'File and Printer Sharing for Microsoft Networks' is selected.
- To check that access is not being blocked by a firewall (either hardware or software), ensure you are able to browse to the client's C$ share:
Friday, 10 June 2011
Cannot Install Antivirus - Error message- Computer could not be contacted - Windows7
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